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A Hims cofounder fired his entire marketing team for AI. Now his 24/7 online vet service is growing 20% a month

  • A scary moment — founder Joe Spector’s corgi ate M&Ms and a $2,000 emergency scramble in 2021 — inspired him to start Dutch, a vet telehealth service.
  • Dutch now charges $100/year for up to five pets, operates in 35 states, and has 100,000+ active members after logging millions of interactions.
  • The company ditched an external agency for an in‑house, AI‑driven marketing team (50 pieces of content/month), cutting customer‑acquisition costs ~20% and even signed Tara Lipinski as a brand ambassador.
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