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New Study Sparks Questions Over Uber and Lyft's Ride Pricing

  • Consumer Reports found Uber and Lyft riders booking the same trips at the same time often got different fares.
  • The probe raises questions about possible personalized or “surveillance” pricing using users’ personal data, beyond normal surge pricing.
  • The findings spark fairness concerns and give people something to compare and gossip about when choosing a ride.
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