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AI will make the biggest companies bigger and the smallest more powerful. Hotels show who gets squeezed
- Big winners got bigger: BlackRock grew from eight people in 1988 to $14 trillion under management, even as many small boutique advisers (also often eight-person shops) continue to thrive.
- AI is creating a “technology barbell” — it makes massive platforms more powerful and gives small specialists enterprise-grade tools, while squeezing mid-sized firms that can’t afford a full platform.
- Hotels offer a concrete example: Kasa’s integration of Mint House boosted direct bookings more than sixfold, raised Google ratings and increased same-store revenue per available room by about 19%.
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