'I thought my plane was going to crash into the sea'

Passenger feared the worst after a mid-air emergency brace announcement on a London–Londonderry flight when a cockpit windscreen cracked.
Crew lowered altitude and briefly planned a diversion to Belfast, but the plane continued and landed safely with no injuries.
Passengers were upset by delayed updates and lack of aftercare on landing, despite the captain later apologising and the airline saying safety protocols were followed.